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	<title>Comments on: Online Reputation Management and Brand Positioning Strategy</title>
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		<title>By: Norb @ Type Fast Now</title>
		<link>http://bosmol.com/2009/12/online-reputation-management-and-brand.html/comment-page-1#comment-6169</link>
		<dc:creator>Norb @ Type Fast Now</dc:creator>
		<pubDate>Wed, 05 Oct 2011 10:25:08 +0000</pubDate>
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		<description>Customer&#039;s complain is indeed the best way to find out your mistakes and problem. Solve these problems immediately and apologize to them if necessary! Being effective and honest into your mistake isn&#039;t a bad thing. In fact, customer may appreciate your effort and come back to you again.</description>
		<content:encoded><![CDATA[<p>Customer&#8217;s complain is indeed the best way to find out your mistakes and problem. Solve these problems immediately and apologize to them if necessary! Being effective and honest into your mistake isn&#8217;t a bad thing. In fact, customer may appreciate your effort and come back to you again.</p>
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